Communications Diversified, Inc.
Albuquerque, New Mexico
Extension Recorder
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Xtension Recorder: Cost Effective 'true digital' recording!
Simple: Digital: Connectivity
Xtension Recorder
simply connects in line with Vodavi digital telephones and plugs into
the USB connector on any PC. Using Comvurgent's 'True Digital'
technology, Xtension Recorder stores conversations in the same high
quality format as your digital telephone ensuring excellent sound
quality.
Why Record?
Recording telephone conversations
improves efficiency. By recording critical information you ensure
accuracy of transactions and compliance with industry
regulations. Call recording will ensure that your clients receive
quality customer service. Xtenstion
Recorder can also be used to record security alerts
such as: bomb threats, threats of physical violence and verbal abuse.
Other Application Ideas
- Message Taking- use Xtension Recorder to record a message instead of writing it down. E-mail the message to the recipient. It's like a mini Unified Messaging System.
- Customer Service Desks- Xtension Recorder is a great training tool. Move it around to different agents to monitor activity from time to time.
- Operator Positions- monitor how those important callers are being answered and transferred.
- Call Centers- install Xtension Recorder at each desk and record to a central server location for supervisor listening.
- Conference Calls- record those important discussions and decisions.
- Dictation- Xtension Recorder allows you to dictate directly into your phone and e-mail the recording to an assistant.
Record Features
Xtension Recorder comes with a
built-in Caller ID and records the date, time, and duration of every
call. On top of these features the user may add comments during a
conversation and highlight important calls.
Set-up Options
- Record all calls or manually select which to record.
- Use compression to save disc space
- Save calls locally or on a network server for centralized monitoring and playback.
Vodavi Telephone Compatibility
- 8 Button Enhanced Speakerphone
- 8 Button Executive Speakerphone
- 30 Button Executive Speakerphone
- Elite Large Screen Display Phone
- 30 Button Executive Full Duplex Speakerphone
Contact our sales department today.
Ask for a customized proposal to meet your specific requirements.