39 Years of Excellence - 1971 - 2010
4374 Alexander Blvd. NE Suite K
Albuquerque, NM 87107
Phone : (505) 345-9199

Customer Service:(505) 998-9292

Communications Diversified, Inc.

Albuquerque, New Mexico

Recent News

March 27, 2008

Vertical Wave IP 2500™ Receives Unified Communications® Magazine Product of the Year Award

Vertical Wave IP 2500™ Receives Unified Communications® Magazine
Product of the Year Award

Next-generation IP PBX Honored for Simplifying Communications with a Single Integrated Solution

CAMBRIDGE, Mass., March 27, 2008 – Vertical Communications, (VRCC.OB)(“Vertical”), a leading provider of next-generation, IP-based phone systems and voice applications that help businesses better serve their customers, announced today that Technology Marketing Corporation’s (TMC®) Unified Communications magazine has named Wave IP 2500™ Business Communication System as a recipient of its 2007 Product of the Year Award.

“Wave IP 2500 addresses collaborative communications requirements and delivers a single, unified solution that streamlines and speeds the delivery of all forms of communications within a dispersed business environment,” said Peter Bailey, senior vice president product management and business development for Vertical Communications. “Wave’s extensive portfolio of built-in, ready-to-run customer service and productivity applications supports employees located throughout the entire network; regardless if the employee is a remote worker, road warrior or desk worker.” He added, “We are pleased to have Wave honored for bringing robust unified communications solutions to the small and medium business (SMB) market.”

Vertical Wave IP 2500™ is the industry’s first comprehensive IP PBX with the unique Applications Inside™ architecture. Cost-sensitive SMB customers as well as larger organizations can dramatically enhance their business communications, increase productivity as well as simplify their communications infrastructure with a single integrated system. Scalable from 10 to 500 users on one system, Wave provides customers with the flexibility to support all users whether they're working - at headquarters, in a branch office, at home, or on the road and regardless of what devices they’re using – IP, Digital or analog phones and devices as well as soft phones and more.

Integrated customer service and productivity applications include Visual Voicemail, Unified Messaging, Presence Management, Call Recording, user-configurable VIP call handling, remote worker mobility solutions, and customer service automation (IVR) applications. A range of powerful management tools plus an extensive array of digital and IP endpoint options make Wave the only complete solution for SMB customers. Wave also supports cost-effective SIP trunking through a number of Vertical-certified SIP service providers.
“Vertical has proven they are committed to quality and excellence while addressing real needs in the marketplace.  Unified Communications is pleased to grant a 2007 Product of the Year Award to Wave IP 2500,” said Rich Tehrani, TMC President and Editor-in-Chief of Unified Communications magazine.  We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from Vertical in the future.”

About Vertical Communications
Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based voice and data and digital communications systems for business, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical’s customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Cambridge MA, Vertical has sales, engineering and operations facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Sarasota FL, Munich Germany and Hyderabad India. For more information about Vertical, please call 877-VERTICAL or visit our Website at www.vertical.com.